Hello Siddhesh,
Thank you for your suggestion.
I agree with you, maybe we are facing some problem with a registry entry blocking, it make sense for me.
Well, I'm sending it for my OS team to apply or check block in this path, at soon I asnwer for you if it solves this problem.
PS.: My user is Edinaldo, so it doesn't have any special character.
Thank you in advance!
BR
Eddie