Hello.
I am trying to use the Support Session functionality in the NWDS SAP Management Console perspective, but there is no supportability template available in the Supportabilty Preferences.
There is a reference to the following link: http://sdn.sap.com/tsg/supportability_templates but that link does not work for me (nor does http://scn.sap.com/tsg/supportability_templates)
Anybody knows where can I find the templates or some information to create them?
Thanks and Regards,
Manuel Torres.