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sapgui screen not coming for new system

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Hi all

 

we have a new system installed on linux host , from dpmon we can check sap is up and running

 

but from my windows laptop when I try sapgui , for this new system the sapgui is not coming up

 

 

for other systems sapgui is responding fine

 

from where to start the troubleshooting

 

does 21212 and 21200 ports should be open on my windows laptop  ?  or on linux host ?

 

 

 

Regards


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