Thanks for the response!!
My DB is SQL and the current Kernel is 741 SP 31. I can understand that going to the latest kernel will solve the problem. but what I am trying to know is what is given in the note.
also, we can't blindly apply the latest kernel in a production system.we need to have certain evidence to justify our suggestion to convince the Business as it involves Outage.
also, this is not just about one particular note I have seen similar recommendation in another note but was not able to find the recommended Kernel SP.
Thanks,
Siva Kumar