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Intermittent issues with SAP printing

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Hi ALl, We have been having intermittent issues with printing (more specifically BOL printing) on both ECC production  & Watre house production server recently. These issues occur at random hours and resolve themselves before the teams have had an opportunity to troubleshoot in detail. Also, both the Basis and hosting teams have analyzed the logs but haven’t reached a definite conclusion. Procedure used in printing: An outbound queue is created and processed in Warehouse Production and passed to ECC PRoduction. In ECC PRod an inbound queue is processed to update and trigger the shipment document. When the shipment document is completed it then triggers the print of the BOL output from the shipment. Then and only then is anything sent to the print queue.  AND it will be with user id = ALEREMOTE. The other printing works fine. Any thought..will be highly obliged.. Regards, VIcky


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