Authorization error; unknown user name or incorrect password

Hi Basis Expert,

We are facing an authorisation issue in our XI 3.0 system.

This is when we launch the ID & IR the system is now allowing us to log in and says "Authorization error; unknown username or incorrect password".

But we have given the correct username / password and also checked the roles. The roles which my userid is having is copied from the XISUPER users.

Also the same error we are facing from my other colleagues id.

Please help us in resolving this issue.

Regards,

Anil Shenoy